Support

Our experienced engineers are your single point of contact for operational readiness and will provide support in relation to your support agreements with DEDICOM. We work closely to ensure your support case will be solved as fast as possible so that your network operates with maximum efficiency.

Normal working hours support

The basic service agreement includes on-call support during normal working hours.

24/7 support

For customers wishing for the fastest possible support, 24/7 service agreements can be provided.

Hardware Repair/Replacement

DEDICOM provides return-to-3rd-party factory repair services and advance replacement services from our replacement part stock at DEDICOM or at our partners.

Support Requests:

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Telephone: +45 43237071